Clients & Testimonials
Fishburn Hedges
"...your experience of agency life was a real benefit and hit the spot with our senior team....people could immediately put what they had learnt into practice. I have witnessed a lot more confidence from people when they handle a tricky client negotiation and now don't spend weeks avoiding the issue! I particularly appreciated the fact you took time to understand the company, our culture and approach.....to make sure the content reflected our needs."
Director
Synergy
"Chris has a great way of training people - not only do they listen but they actively adopt the tools he gives them...I cannot recommend him highly enough to other agencies.
Managing Director
Brandhouse
"The day our team spent with Chris was truly invaluable. I have no doubt it will impact very positively and very quickly on our business. Chris's background in our sector means that he knows exactly the challenges we face and therefore the session wasn't overloaded with unnecessary theory but filled it with really practical, thought-provoking advice. It's helped put the spotlight even more on commercial best-practice and has served to increase the confidence of the team even further when it comes to negotiation. I can't recommended Chris highly enough (although, not to our
competitors!!!)"
Managing Director
Telegraph Media Group
"Your delivery of the Consultative Selling, Negotiation and Presentation Skills modules has been a real success. Every piece of feedback, without exception, has been positive. This is both in terms of the course content and your engaging style. In the first week after training we calculated a real increase in sales of over £40,000. Our Human Resources Director, is delighted with the results, we very much hope that you will continue to be a business partner with us.
Thank you for your energy and enthusiasm for the subject matter and for sharing your level of knowledge with the teams in a fun and focused way."
Learning & Development
Universal McCann
"We've had extremely positive feedback from both course participants and their managers about the performance improvements which he helped our team make."
New Business & Marketing Director
Serious
"We are finding a significant and positive outcome from our team in both confidence and proactivity, making a direct contribution to the bottom line."
Director
Zurich Insurance
“…thank you for your work with my sales team…impressive you were able to make the training appeal and apply to our specialist area…look forward to working with you again…”
Business development manager
emap
“The work Chris Merrington did with Emap's recruitment sales teams before he undertook a six session training programme was as important as the training itself; he investigated our markets, spoke to the sales teams, listened to sales calls and really worked hard to understand the motivation behind our investment in both paper and online sales training.
The result was a series of popular, inventive and interactive but, most importantly, practical sessions which resulted in an almost 100% success rate in up selling online packages.....”
Head of Recruitment Sales - EMAP Public Sector
Clark Mckay and Walpole
"It has been a delight working with Chris...His style is professional, intelligent, succinct, peppered with wisdom, charm and lots of laughs... an enjoyable learning experience and hitting the spot perfectly.. Go on..give him a go....You'll be back for more."
HR director
IPA - Institute of Practitioners in Advertising
“…always receive extremely high user ratings…Chris is in the top percentile of trainers we work with…wholeheartedly recommend his highly valuable teachings…”
Head of training
Times Educational Supplement
“…the workshops were a catalyst for our people to embrace change…they feel more confident…by tailoring the workshops we got maximum ROI from our training budget…they applied their learning's the next day… I have no hesitation in recommending you..” Group advertisement director
Telegraph Media Group
“…Chris gets consistently good feedback … he encourages delegates to work on practical solutions to issues they face. … Chris delivers a high standard and quality of work on a consistent basis.…”
Learning and Development Manager
Torre Lazur McCann
"Chris worked with our senior team on negotiation skills and gave us confidence to negotiate more positively with clients.........focused our minds on our true value to our clients. As a result we ran the course for our account directors."
Managing Director
DDC Outsourcing Solutions
Chris developed a negotiation skills workshop for our senior team tailored to our business. Two months on I am delighted:
- increased charges with many of our clients
- increased confidence in the value we deliver to clients
- improved business relationships with clients
- greater confidence to negotiate with clients
We look forward to working with Chris again and would encourage you to do the same"
Managing Director
DRAFTFCB
“…all feedback has been extremely positive…thank you..”
Chairman
Citigate Smarts
“…feedback has been excellent…already I can see areas where your suggestions have been implemented… already seen benefits… how our team now works together with a shared determination to win…when I wrote my top three dream clients down during the course I didn’t expect them to be on our client list within a month…”
Deputy managing director
Wunderman
“…your coaching was immensely helpful…feedback was gratifying, my best ever…the best of the conference…”
Director
HJ Heinz
“…well organised and professional…excellent feedback…no hesitation in recommending Chris…”
Marketing Manager
MOD/UK Hydrographics Office
“…very pleased with the training and the outcome…”
Marketing services manager
Tripp
“..average sales uplift/store of 5-8%…average transaction values up 20% …valuable contribution…”
National sales and development manager
Blue Chip Marketing
“Thank you for the contribution you have made to the future development and growth of our company…the negotiation skills is already starting to deliver a return on investment…fee levels are rising…deadlines more realistic…”
Managing director
“We just won Muller... another name ticked off the "Dream Dozen" list you inspired us to create...we have now won three from the list...Thanks for all your help with our new business development, our time with you continues to pay dividends...a new chapter in our company’s development…we look like a very good advert for your new business training…”
Creative director
TMW
“…spot on in terms of content, pitched to a senior level, practical for day-to-day application…we will work with you again in the future…”
Client services director
Citigate Online
“..sharpened our approach to business development…more effective and successful…”
Client services director
Close Invoice Finance
“…Chris presented to our Board of Directors…led to changes in our business development....good rapport with our sales team…no hesitation recommending Chris…”
Chairman
Surrey Chamber of Commerce
“…well presented…great ideas…very informative…lots of useful tools..”
Events manager
StopGap/SG Group
“…the feedback has been fantastic… well done…”
Director